Urban City Service
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1. Service Scope

Urban City Service provides professional interior design and execution services including modular kitchens, false ceilings, bedroom interiors, living room interiors, office interiors, wardrobes, TV units, wall panels, lighting solutions, and complete turnkey interior projects.

2. Site Visit & Consultation

A site visit may be required before finalizing designs, measurements, timelines, and quotations. Initial estimates may change based on site conditions, dimensions, material selection, and project complexity.

3. Design Approval

• All designs, layouts, and material selections must be approved by the client before execution.
• Changes requested after approval may result in additional costs and revised timelines.
• Final production begins only after design confirmation.

4. Materials & Finishes

• Material availability is subject to market conditions.
• Actual colors, textures, and finishes may vary slightly from samples or digital renders.
• Premium materials and custom finishes may incur additional charges.

5. Project Timeline

Project completion timelines are estimates and may vary due to design changes, material availability, site readiness, weather conditions, supplier delays, or circumstances beyond our control.

6. Payment Terms

• An advance payment is required before project commencement.
• Remaining payments shall be made according to agreed project milestones.
• Delays in payment may affect project timelines and delivery schedules.

7. Site Access & Client Responsibilities

• The client must provide uninterrupted access to the work site.
• Electricity, water, and necessary permissions should be arranged before work begins.
• Valuable and fragile items should be secured before installation activities.

8. Additional Work

Any additional work requested beyond the agreed scope of the project will be treated as extra work and may require revised pricing and timelines.

9. Warranty & Maintenance

Warranty, where applicable, covers workmanship and specified materials only. Damages resulting from misuse, water leakage, structural movement, electrical faults, negligence, or third-party modifications are not covered.

10. Cancellation Policy

• Project cancellation after design approval may incur design and consultation charges.
• Materials already purchased for the project are non-refundable.
• Completed work shall be charged based on project progress at the time of cancellation.

11. Liability

Urban City Service shall not be liable for delays, damages, or defects caused by pre-existing structural issues, hidden site conditions, water seepage, electrical problems, client modifications, or inaccurate information provided by the client.

12. Changes to Terms

Urban City Service reserves the right to modify or update these Terms & Conditions without prior notice. Clients are encouraged to review this page periodically for updates.